Terms of Service

In these terms, we are Synur PTY LTD (ABN 14 634 049 657), and we also refer to ourselves as "Proper Inspect", "our", "we" or "us". These terms apply when you use this website and when you purchase automated reports generated by our software ("Reports").

"Software" means our proprietary, artificial-intelligence-powered software tool known as Proper Inspect, made available via this website, which processes the data you provide ("Your Data") to generate a Report.

By submitting an order — by ticking the consent box, paying for your Report, or otherwise accepting the benefit of the Software — you agree to be bound by these terms. Please do not continue using this website or purchase any Report unless you have read and agree to these terms. We may change these terms at any time by updating this page, so the terms accepted at the point of sale will apply to that purchase; you can check the date at the top of this page to see when we last updated them.

For our Privacy Policy, which we comply with and you also agree to be bound by, see our Privacy Policy.

The Report is generated using automated processes and artificial intelligence, based solely on Your Data.

To the maximum extent permitted by law, we do not warrant or represent that the Report:

• is accurate, complete or error-free;
• identifies all issues, risks or defects relating to a property; or
• is suitable for your particular needs or specific circumstances.

The Report is provided for general informational purposes only and does not constitute legal, financial, property, investment or other professional advice. You must not rely on the Report as a substitute for obtaining independent professional advice, including from a qualified legal practitioner, building inspector or financial adviser.

Any decision to purchase or not purchase a property is made entirely at your own risk. You must take reasonable steps to ensure that all information, documents and data you provide is accurate, complete and up-to-date before submitting it, and you must review and verify the contents of each Report on receipt — and, where appropriate, independently confirm any information, assumptions, outputs or conclusions in it — before relying on it or making any decision based on it. We are not responsible for any errors, omissions or inaccuracies in the Report arising from incomplete, incorrect, inconsistent or outdated Your Data.

While we use our best endeavours to ensure the Software works for its intended purpose, you acknowledge that from time to time the Software and/or Report may have errors or defects, the Software may not be accessible at times, and any information provided through the Software and/or Report may not be accurate or true.

To the maximum extent permitted by applicable law, all express or implied representations and warranties not expressly stated in these terms are excluded.

Nothing in these terms is intended to limit the operation of the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth) (ACL). Under the ACL, you may be entitled to certain remedies (such as a refund, replacement or repair) if there is a failure with the goods or services provided.

To the maximum extent permitted by law, our total liability for loss or damage sustained by you in connection with these terms is limited to the total fees paid by you under your most recent order. To the maximum extent permitted by law, neither party will be liable for any incidental, special or consequential loss or damage, or damage for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue — except in relation to liability for fraud, personal injury, death or loss or damage to tangible property, or to the extent such liability cannot be excluded under the Competition and Consumer Act 2010 (Cth).